Privacy Policy
Lakes and Dales Lactation Consultant, operated by Bernice Radcliffe acknowledges that your privacy is important and is committed to protecting your personal information.
Information Commissioner's Office Registration Reference: ZB938399
This Privacy Policy explains how your personal information is used, disclosed and safeguarded when you visit this site.
You can view GoDaddy’s individual Privacy Policy at https://www.godaddy.com/en-uk/legal/agreements/privacy-policy
If you have any questions or concerns regarding this Privacy Policy please contact the data controller responsible for your personal information at Bernice@lakesanddaleslactationconsultant.co.uk.
By continuing to use this website, you acknowledge that you have read, understand and accept this Privacy Policy.
Information Collected
When you visit this site GoDaddy (the website provider) may automatically collect certain information about you. This may include your IP address, browser type, operating system, referring URL's and other technical information. They may also collect information about your usage while on the website, such as pages visited and time spent on each page.
If you choose make an enquiry or a book a consultation, personal information will be collected including your contact details, health information and payment details.
How data is used
Personal information is processed to respond to enquires, arrange appointments, process payments, provide individualised support during consultations, maintain client records and comply with legal and professional obligations.
As client records may contain information relating to minors, in accordance with professional and insurance requirements, records will be retained until 5 years after the child reaches the age of 18 following the final consultation. Records will then be securely deleted or destroyed.
Personal information is processed in accordance with UK data protection law. The lawful basis for processing your personal data is:
• Article 6(1)(b) UK GDPR - processing is necessary for the performance of a contract, including arranging and providing lactation consultation services.
• Article 6(1)(c) UK GDPR - processing is necessary for compliance with legal and professional obligations, including record keeping requirements.
Where health information relating to you or your child is collected, this is considered special category data. This information is processed under Article 9(2)(h) UK GDPR, which permits processing necessary for the provision of health care and health-related support services.
Personal information will only be collected and used where necessary to provide safe and effective lactation support and to meet professional, legal and insurance requirements.
GoDaddy may use your data to improve website functionality via analytics. It may be used to comply with legal obligations but will never be sold to third parties.
Sharing Information
Your personal information will be treated as confidential and will not be shared with third parties without your consent unless there is a legal, professional or safeguarding obligation to do so.
Where appropriate and with your consent, information may be shared with your GP, Health Visitor, Midwife or other healthcare professionals involved in your or your baby's care to support continuity of care.
In exceptional circumstances, information may be shared without your consent where there are concerns about the safety or welfare of a child or vulnerable person, where disclosure is required by law, or where it is otherwise necessary to protect an individual from serious harm.
Only the minimum information necessary for the specific purpose will be shared.
Cookies
Cookies and similar technologies are used to analyse trends and track site usage to improve performance from those that visit the website.
You can control cookies through your browser settings, please note that disabling cookies may affect the functionality of the website.
Data security
Appropriate security measures are in place to protect your personal information including password protected and encrypted devices. However, no method of internet use or electronic storage is completely secure and absolute security cannot be guaranteed.
Under UK data protection law, you have the right to:
• Access the personal data held about you.
• Request correction of inaccurate or incomplete personal data.
• Request erasure of your personal data in certain circumstances.
• Request restriction of processing in certain circumstances.
• Object to the processing of your personal data in certain circumstances.
• Request transfer of your personal data.
• Withdraw your consent at any time where processing is based on consent.
To exercise any of these rights, or if you have concerns about how your personal information has been collected, used, stored or shared, please contact:
Bernice Radcliffe
Lakes and Dales Lactation Consultant
Email: Bernice@lakesanddaleslactationconsultant.co.uk
I will acknowledge your complaint within 5 working days and investigate the matter, I may contact you for further information if required. I aim to provide a written response within 30 days.
If you remain dissatisfied with my response you have the right to raise your concerns with the Information Commissioner's Office (ICO) the UK's independent authority for data protection matters.
Information about how to make a complaint can be found at www.ico.org.uk.
Changes to this Privacy Policy
This Privacy Policy was last updated on 15th June 2026 and may be amended from time to time to reflect changes in legal requirements or business practices.
